• Answer phones, direct calls, & send messages.
  • Call insurance company to verify eligiblity & get EOB.
  • Check patients in
  • Check patients out
  • Collect co-payment, co-insurance, &/or deductibles.
  • Make new accounts for new patients.
  • Pull charts & file back after use.
  • Request refunds or refiles for patients.
  • Scan in drivers license & insurance card.
  • Schedule patient appointments.
  • Turns phones over after lunch & at the end of the day.
  • Verify address, phone #, email, emergency contact, & pharmacy info.
  • Verify phones have been turned over to answering service.
  • Write up patient tickets
oct 6 2010 ∞
oct 6 2010 +