• Answers phones and directs/fields calls
  • Replies to website inquiries
  • Answers client emails
  • Maintains free trial binder
  • Maintains scholarship binder
  • Preps sign-in sheets
  • Sends out weekly intake reports
  • Weekly e-blasts
  • Weekly programming reports
  • Promotes programs and services by handing out flyers to people in the lobby and ensuring families know about upcoming events
  • Supervises Gedeon, Sonja, Patricia and Ana
  • Participates in respite rotation
  • Leads/coordinates family fun day events
  • Responsible for set ups and tear downs of events, tours
  • Assists with parent tours
  • Follows up with no-shows for programs
  • Collects & processes payments for clubs, programs & services
  • Designs and maintains flyers
  • Maintains policy & procedure manual
  • Reformats forms, letters and JAFCO paperwork
  • Recruits for clubs and programs
  • Types up lists, maintains spreadsheets
  • Maintains Client Master List
  • Maintains Constant Contact contacts list
  • Maintains Provider List
  • Maintains Client Intake Tracker
  • Assists with technological/IT issues
  • Opens/closes clients in JADE (mostly Ana, but I assist)
  • Schedule tours
  • Schedule intakes
  • Receives RSVPS regarding special events
  • Runs Facebook page
  • Financial Hardship Requests for clients
  • Provide direct support to Site Director
  • Assists with volunteers and delegating tasks
  • Schedules and organizes complex activities such as meetings, conferences and department activities for all members of the Ability Center
  • Assists with other related clerical duties such as photocopying, faxing, filing and collating
  • Run business related errands as needed
  • Assist all staff with special projects as needed

• Accountable for coordination and scheduling of all client services including support groups, trainings, enrichment activities, respite care, meetings and room assignments

  • Greet and direct all clients and visitors to proper location/activity
  • Coordinate child drop off and pick up from activities
  • Assist clinical team in behavior and crisis management
  • Staff and Board meeting planning and support
  • Clerical support as needing including typing, filing, copying, faxing, updating forms, formatting documents, tracking supervision and trainings
  • Answer phones and provide information to callers
  • SUMMER CAMP STUFF
  • Preparation of needed items and documentation to support staff and programs
  • Receives donations, decides where to send them, provides donation receipts
  • Provide a professional first point of contact for the agency offering a competent, friendly and person centered approach
  • Assist with scheduling of all family enrichment activities and maintain waiting list for all services to be provided at the center
  • Answer phones at agency’s main phone center and direct calls to proper personnel
  • Warmly greet and welcome visitors, vendors, volunteers, donors and clients in lobby and direct them to proper personnel
  • Be aware of all events happening both on and off campus to direct and support callers, visitors, staff, clients and volunteers.
  • Thank and provide donation receipts to donors who are bringing donated items
  • Manage lobby area including traffic flow, court ordered restricted interactions and keep donors and clients separated by using upstairs lobby
  • Assists with monthly/annual calendars
oct 27 2016 ∞
oct 27 2016 +