George Mason University, Housing and Residence Life

• Resident Assistant
  • Created intriguing and informative visual displays, programs, and events for floor residents to facilitate conversation on success, diversity, self care, and professional development.
  • Supported new freshman and returning students through transitions into university life to ensure positive experience
  • Organized, attended, and promoted events and initiatives throughout HRL through email, text, and word of mouth to create a feeling of community
  • Responded to various potentially unsafe or crisis situations

Colorado Family Eye Centers

• Optical Lab Assistant
  • Assisted ophthalmologists in reading and confirming accuracy of prescriptions in essential back-room lab position to ensure quality
  • Aided opticians in customer service, including sales and dispenses, to provide customer with best possible experience
  • Interacted with patrons one-on-one in person, over phone, and through email to provide a positive experience in all stages of office visits to build rapport and loyal customer base
  • Maintained patient privacy under HIPPA

Argo Tea

• Barista and Trainer
  • Interacted with customers in a high-volume cafe setting to take orders and create drinks in a timely manner
  • Prepared food and drinks and maintained cafe appearance and cleanliness in accordance with food safety guidelines and patron requests to create
  • Created culture between employees and patrons to ensure a constant positive experience and create a loyal customer base
  • Trained and assisted new hires in business culture, safety, customer service, and food preparation