Communication and Interpersonal Skills Interpersonal communication skills Verbal/Nonverbal communication Active listening Expressing feelings; giving feedback (without blaming) and receiving feedback Negotiation/refusal skills Negotiation and conflict management Assertiveness skills Refusal skills Empathy Ability to listen and understand another's needs and circumstances and express that understanding Cooperation and Teamwork Expressing respect for others' contributions and different styles Assessing one's own abilities and contributing to the group Advocacy Skills Influencing skills & persuasion Networking and motivation skills Decision-Making and Critical Thinking Skills Decision making / problem solving skills Information gathering skills Evaluating future consequences of present actions for self and others Determining alternative solutions to problems Analysis skills regarding the influence of values and attitudes of self and others on motivation Critical thinking skills Analyzing peer and media influences Analyzing attitudes, values, social norms and beliefs and factors affecting these Identifying relevant information and information sources Coping and Self-Management Skills Skills for increasing internal locus of control Self esteem/confidence building skills Self awareness skills including awareness of rights, influences, values, attitudes, rights, strengths and weaknesses Goal setting skills Self evaluation / Self assessment / Self-monitoring skills Skills for managing feelings Anger management Dealing with grief and anxiety Coping skills for dealing with loss, abuse, trauma Skills for managing stress Time management Positive thinking Relaxation techniques