• selfridges customer service compared to other retailers is of much higher quality
  • not necessarily because they are nicer people, but the job makes them be that way because they have to meet up to the standards of customer service required to work at selfridges
  • the kooples and kurt geiger guys being friendly when taking cvs
  • republic girl look like she hated being there
  • river island girl left the bag on her side of the till and didn't pass it to me
  • top shop girl making conversation
  • eat has a express checkout (pret doesn't)
  • eat + pret are both pick up and go as well as sit in places
  • fast moving generally
  • toasties warmed up for you
  • no table service
  • tables cleaned and prepared for next customers consistently
jan 20 2013 ∞
jun 13 2013 +