- work on the why's to life - Philosophers have consistently argued that when people know why they do what they do, they do it more effectively. In this book, a prominent human resource consultant and his wife, a clinical psychologist, suggest that many of today’s employees are suffering from an emotional recession because they have not found sufficient meaning in their work lives, a condition that reduces productivity and commitment. The authors argue that leaders who want to overcome this problem must redefine themselves as “meaning makers.” They draw upon a diverse body of literature to develop ideas, tools, and checklists to help achieve that goal.
- considering your work from your customers’ point of view. what are their key behaviours and motivations? Being aware of and engaged in your own health and savings behaviors is half the battle of knowing behaviours. Segmenting customers means that some are more ready to be engaged than others. Those with little money or friends (going through health crisis or near-retiree) are less likely to be engaged.
- reflection - the role that observation and reflection play in professional practice. Rather than move reflexively through life, he says, think thoroughly and creatively about the results of your actions, with particular attention to how they deviate from the predictions you based on your initial theory.
aug 1 2010 ∞
mar 24 2011 +