legend : * indicates first time

• 0114 | officially transferred to team renan
• 0205 | got my hmo card....... lol
• 0218 | saw my mom irl again after 8 years
• 0331 | sss id came !!
• 0509 | rode a plane *
  • domestic flight
    • 0509 | day
    • 0512 | night
• 0509 | went to boracay *
  • #LetMeLoveYou
  • #liliwaliw episode one
• 0511 | went clubbing *
• 0518 | was awarded as number one csr agent enterprise-wide for proactiv
  • 125% to goal
  • its LIT
• 0523 | officially transferred to team ice
• 0620 | got an escalation from client *
  • he wasnt comfortable with how i presented my save attempt
  • if they dont want me to do my job as a retention specialist then thats not a problem
• 0621 | signed up for a credit info corp, aeon. *
  • dinning set, bunk bed
  • yaaay !
• 0629 | somebody whom i like told me they like me
  • i should be happy, right ?
• 0630 | applied for a higher post (+ interview) *
  • qa flex
• 0808 | officially taken lithromantic as a label.
  • i knew about lithromantic since june last year, took me more an a year to actually take it into a consideration after disregarding all labels aside from pan
  • BIHHHHHH, i found a song for it. +
  • "I love love but I feel like I'm not meant for it."
• 0812 | ztp *
  • it was an x out call, wtf
  • it was almost of a perfect call minus the cancel intent, lmao
  • anyway life still goes on
• 0822 | got to use hmo card, loool *
  • it was a dental checkup btw
• 0826 | participated in a thing called battle of the brains @ office, ended up on the last spot, lmao
  • lynn and me (it was a team of two battles) were one of the two teams that topped the initial rounds tho stop looking at me like that
• 0904-17 | went on a loa *
  • i was in the verge of resigning, thought that i need a breather
• 1016 | officially transferred to team rob
  • 1027 | first coaching, lol
• 1028 | i never cared too much abt my sexual identity as i thought im never much of a sexual person, but i came across this just now and wow, its me. thnx.
• 1115 | "dont work hard, work smart" —tl rob, 2k17
• 1121 | was able to actually get incentive *
  • isnt it funny that ive always been vry consistent with my numbers and that ive been on top of my game but i never got any internal incentives for the whole year (excluding bora, which was a client incentive)
  • anyway, it wasnt p4p, this was just for tearing/clustering
    • they only started it vry recently, btw. imagine if they did it waaaay before when i never went down from cluster 8 since january smh
• 1123 | number one agent on internal score card *
  • i've always been the number one agent on client score card, this is the very first time i have ever reached the top spot on the internal one due to my aht before.
    • i mean my aht is still below goal but it has improved so much like from consistently having 600+ before, it's now down to 430 !! can u believe omg
• 1201 | applied for another higher post (+ interview)
  • mentorship !!
• 1208 | got hired for a higher position (mentorship) *
  • I CANT BELIEVE !!!!!
  • ohmygod
• 1209 | first day as a mentor
  • i was 15 minutes late, my legs hurt, it was tiring but fun
• 1211 | officially transferred to team lloyd
  • due to tl rob being the nesting supervisor, team rob had to be dispersed
• 1217 | team rob's christmas party/last team building :c
• 1229 | christmas/year-end party with operations (+ qa) team
  • we ate, exchanged gifts, discussed things like how we're paid (by either the client or the company), set goals and commitments for 2018. lol.