- express sorrow (i'm sorry)
- own guilt (i was wrong)
- name specific wrongs (i did X)
- name impact (i hurt you)
- no IFs (sorry if i)
- don't blameshift/defend (but you)
- no passive voice (sorry you were offended)
- make amends (what can i do).
feb 1 2022 ∞
may 21 2022 +